Contact Us

We strive to provide the best customer support in the industry.

Please contact us if you have any questions about our products, need technical assistance or customer service support by calling us at following number.

We are always more than happy to address your concerns and needs whether its a recommendation of a product or its for help with a certain system. We’ll do all we can to ensure you get a prompt response from one of our team members.

Email: cs@soltechsecurity.com
(8:00 am – 5:00 pm EST)
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2 thoughts on “Contact Us

  1. Dear Sales Team,

    I did recently bought a Samsung Digital Door Locks Model SHS-3320 using amazon (Order # 104-7126804-1011468).

    I am trying to integrate a Samsung Video Intercom Systems SHT-3305WM with a Samsung Digital Door Locks model SHS-3320…. This means that with just a touch of a button, the lock can be safely opened from inside.

    For wiring, there is 2 Pin Dry Contact Input on the Samsung Digital Door Locks model SHS-3320 mother board (written on the board as Homeauto).
    So I need to connect SHT-3305WM Door Open output to the dry contact input to the SHS-3320 mother board.
    I cannot find the the female connector that will plug into the male connector located at motherboard.

    Could you so kindly sell me this connector ?.

    Thanks,

    Daniel

    1. Dear Customer,

      I noticed that you’ve sent us messages on Facebook, wordpress as well as our emails. Unfortunately, those messages came through on a Sunday, which is a non-business day, during which we are not in the office. I have sent you an email in regards to the question so please check your inbox. Your questions are always welcome. Thank you.

      Best Regards,
      Soltech Security

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